Apriva provides two primary Customer Care services. Level 2 support for Reseller’s merchant help desk or Level 1 support direct to your merchant. Please contact us for more details on how we can work with you to develop a support solution to meet your needs. Apriva also offers Customer Care services 24 hours a day, 7 days a week. Call Apriva National Sales at 480-421-1210 for details.

Customer Care
Customer Care: 866-277-4828,
customercare@apriva.com

With Back Office you can:

• Manage your Wireless portfolio in one place
• Add Merchants
• Manage Devices
• Deploy new terminals
• Enable/Disable terminals
• Receive help desk access
• Support merchant questions
• Correct problems
• Change account parameters
• Manage system users
• Receive boarding support
• Use system reporting